Web and Email Server Status

June 3, 2011 0003

All servers and services are fully operational.

Click Here to view archived status messages.

May 7, 2011 1305

We are currently rebooting all servers. ETA to completion is 17 minutes. Sorry for any inconvience.

May 5, 2011 1017

In an effort to provide our customers with the latest technology and services this Saturday May 7, 2011 at 1000 Pacific Time, US Logics will be upgrading our Hosting Control Panel. This upgrade will allow us to make more reliable and faster backups, faster access & more features.

This will effect all servers nationwide with a completion time of 15 minutes. We thank you for your patients during this scheduled maintenance time.

March 24, 2011 1010

UPDATE: April 17, 2011 1300
We have successfully installed the new mail and anti threat system. All services are operational. We thank you for your patience during this scheduled system down time.

UPDATE: April 17, 2011 1200
We are now in our scheduled system down time. we expect to be up and running by 1330 Pacific Time.

***** SCHEDULED SYSTEM DOWN TIME *****

Sunday April 17, 2011 at 1200 Pacific Time, US Logics will be installing a new email program. This will not affect the way you receive or send email through programs such as Outlook or Entourage. There will be a new look to the web based email but will largely be the same.

We will also be installing a new Anti-Threat system to combat SPAM and Virus threats. These new solutions will help prevent server down time due to the many threats that hit servers world wide in mass numbers every day.

Down time will be limited as much as possible by testing the new system on non-production servers prior to release on our live production servers. We expect to have the solution completed within an 1.5 hours time.

March 23, 2011 1110

UPDATE: 1705
All services have been restored. We apologize for the inconveniences this has caused.

We are experiencing an issue with an Internet threat affecting many servers world wide. This is affecting websites and email services.

ETA: ASAP

March 3, 2011 0930

UPDATE: 1007
We have successfully installed the patch for FastCGI. All web sites are now functional.

We are experiencing an issue with PHP based websites using FastCGI. These websites include all PHP based, WordPress blogs etc. We are applying a patch to the configuration files to repair this issue.

ETA: ASAP

January 27, 2011 1202

UPDATE:
We have learned that this hack is spreading quiet rapidly throughout the US. NBC as well as other networks are now reporting the hack.

We are advising all Developers, Web Designers and owners of websites to rename your home page to something other than the following naming conventions.

Default.aspx, .asp, .php, .htm, .html etc.
Index.aspx, .asp, .php, .htm, .html etc.
Home.aspx, .asp, .php, .htm, .html etc.
inicio.aspx, .asp, .php, .htm, .html etc.

We suggest a name that is completely unconventional to throw off these hackers. i.e.:"sitehome.aspx"

UPDATE:
The hack has been isolated and removed. We are working with the proper authorities to help ensure the arrest of this individual.

UPDATE:
Some websites have been hacked by SLYHACKER. No damage or threats have been found. This hacker simply replaces the websites home page with another page of its own saying the site has been hacked when in fact it has not been hacked. SLYHACKER is a politically motivated person who uses websites for propaganda called website or cyber graffiti. We are repairing those files now and are locking the server down tighter. All FTP accounts will be shut down and only opened for those who request it.

Here is an article from the Miami Herald explaining what has happened in their neck of the woods.

ETA: ASAP

September 27, 2010 1356

UPDATE:
All Email issues have been resolved. The security patch that was applied Saturday evening apparently did not take completely. This caused some messages over the weekend to bounce or not deliver completely. The security patch has been successfully reapplied.

September 27, 2010 0638

We are experiencing an issue with incoming email but outgoing email is working fine. Our technicians are working on this issue to resolve it ASAP.

Although we do not have an exact ETA, we are working to resolve the issue immediately. We apologies for any inconvenience.

November 4, 2009 1201

UPDATE:
All servers and services are now operational.
UPDATE:
All servers are now operational.
WebMail is still an issue. We will have it completed ASAP.

We are upgrading Mail Enable from version 3.6 to 4.0. Yesterdays security update forced us to upgrade the email server's software to incorporate these new measures.

UPDATE:
We are now configuring the new email server software. We apologize for the delay but we want to insure all of our clients are well protected.

ETA BY 1000

November 3, 2009 1642

UPDATE:
All servers are now fully operational.

All servers are installing a security patch this afternoon starting at 1400 PST due to a major virus that is affecting Internet Servers around the world. We are working as fast as we can to restore service. Please be patient with us as this is a major security issue.

It is our usual practice to forewarn our clients of maintenance on the servers. However this issue required a fast response to insure our servers would not be affected. We apologize for the inconvenience that this issue has caused.

ETA ASAP